ME
Melissa E

1 reviews | Active since Dec 2016

06 Dec 2016, 09:30

BAD CUSTOMER SERVICE

<p>I recently bought items on the online site of Mr price on Black friday but instead of the 1-3 day door to door service it is going on for the second week of not receiving my order.I called last week and i was told that i should receiveit by the end of the week but that never happened.</p> <p> </p> <p>I then called today 06/11/2016 and was told that it is not ready for delivery as it is still at the warehouse etc so i shared my dissapointment in their service and i was told that there is still thousands of orders that has to be delivered but they will overnight my package.I am also extremely upset at the fact that they also saying i wont receive one of my items as it is put of stock after i have paid?</p> <p>I am very unhappy with this poor customer service and feel that because of this inconvenience caused that i shouls have some sort of compensation as a customer.</p> <p> </p> <p>Very dissapointed as i am a regular customer.</p> <p> </p> <p>Melissa</p>

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Replies (1)
Mr Price
Mr Price's reply06 Dec 2016, 16:51
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price