TM
Tumelo M

1 reviews | Active since Jul 2015

11 Aug 2022, 17:59

Bad customer service

The line was extremely long at Tembisa mall. We waited in the line for over 15 minutes while the tellers were assisting the same clients. When I asked why there are not anymore clients they stated that she had cashed up. Before 6pm. While the line was so long. This is outrageous.

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Replies (1)
Mr Price
Mr Price's reply13 Aug 2022, 15:14
Official
 Hi  Tumelo 

Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for  Tembisa  Mall will be in contact with you shortly. 
 

Kind Regards 

Mr Price