1 reviews | Active since Jul 2017

07 Dec 2023, 12:06

Bad customer service

It was my first time shopping at the Mr Price the one inside boulders and I was horrified by the service.

I bought an item at 10 in the morning as a quick run and wanted to take advantage of the lack of queue in the morning, as I was about to pay and I was first in the line, there were a multiple of staff member at the till, I could even count at much as 7 and nobody cared to assist me.

I ask for assistance from a staff member by the name of Sne, of which she the rep**** ‘I am not a cashier’

I was appalled, I was assisted 5 minutes after. What was meant to be a quick run started to take forever.

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Replies (1)
Mr Price
Mr Price's reply07 Dec 2023, 12:45
Official
Good day, 

Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Mr Price Midrand - Boulders Centre will be in contact with you shortly. 
 

Kind Regards
Mr Price