JA
Jolene A
1 reviews | Active since Oct 2015
30 Oct 2015, 19:33
Bad client service
Went to the shop at around 18:30. I found some clothes that I wanted to fit. The guy at the fitting room said the fitting room closes at 18: 45. It was 18:58 by that time and thr doors was already closed by 18:50. I spoke to the supervisor Khanye, he explained that they dont allow customers to fit by that time...after 18:45 but you can buy clothes. I explained to the supervisor that I am from work and I am attending our year end function the following day. So he went to go speak to the manager David, who said no!! Everyone should be treated equally.
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Mr Price's replyOfficial
02 Nov 2015, 12:41Hello jolene jade,
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Mr Price's reply02 Nov 2015, 12:41
Official
Hello jolene jade,
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price