PS
Petra S

1 reviews | Active since Mar 2018

26 Mar 2018, 15:01

BAD call centre service!!!!

Bad bad BAD!!!! I get a simcard for my 'loyal service' only to find out that i have to pay for the airtime each month! I have also sent numerous emails requesting all additional insurance policies to be cancelled and it still has not been done..even when i call, the call gets dropped in my ear. I am so fed up!!! I want this simcard and policies cancelled!!

0
Replies (1)
Mr Price
Mr Price's reply26 Mar 2018, 16:26
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price