AB
Antionette B

1 reviews | Active since Aug 2012

02 Feb 2015, 12:03

Bad Attitude!!! Yohhhh

On the 30th January 2015, I purchased shoes at Mr Price. Same day I wear the shoes to a function. The elastic of the buckle on the side broke from the strap. I returned it the 1st February (Following day) and I was looking for another pair, but could not find my size. I even asked the cashier can they not order from another store then I will only pick it up and he indicated no. (That's how I liked the shoe and wanted the same one again) This was the response I got from Quinton the store Manager: The shoes are dirty underneath and he is not allowed to return it, but he is doing me a favour. And why is the shoe so dirty underneath? Was I dancing or what? All these questions with an attitude, as if I was the beggar. I didn't ask for the shoes I bought them and neither were they donated.<br> Not that I have to, but I explained him that it was raining and it is a shoe, do you expect a shoe to be clean underneath and let's get back to the point of the shoe that broke. I have indicated to him, that I will contact the head office regarding his attitude and he indicated to me, no problem THEY KNOW ME. <br> This is really BAD SERVICE!!!!!

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Replies (1)
Mr Price
Mr Price's reply02 Feb 2015, 13:29
Official
Hello Beyontes1@,

We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by Management, who will handle this matter personally with you.

Many Thanks
Mr Price