Bad Attitude and work ethic

<p>My mom and I were standing in the queue for about 25min when we realised that the cashiers kept calling "Next cash customer please". After the first few times we didn't mind it, but then after another 15min, we were finally in front, but the cashier again called cash customer again. I then asked her, but why is she not helping us and what is the purpose of standing in the line if we won't be helped when anyway. Then the lady standing next to the cashier, says that she must help us and not cash only. Then she replies, but we never gave her a chance to finish her sentence, which was a lie, as she just asked for cash customers (we were account customers). Then when we corrected her, out of nowhere, a young coloured lady, leaning against the wall, starts shouting at my mother asking her what the problem is and clicking her tongue when my mother was talking. No respect. Super unprofessional and looking so sluggish in her uniform. She wasn't even part of the conversation. Then we asked for the manager, just to find out that she was standing there the whole time doing nothing. The worst service ever! Not the first time and they know it! Poor</p>