1 reviews | Active since Jul 2013
Bad attitude and lack of customer service
I was at Mr price to collect a online order. I was assisted by Rushka, she looked extremely irritated and didn't even respond or look at me when I greeted and said I'm gonna need to return of a few of the items I ordered. I opened the package to return most of the items and was left with a large plastic bag (which was inside the package) and only three item so the bag was obviously too big. I then asked her to give me a smaller bag to put the items in, she blatently refused to give me a bag because I already had one (which I didn't get from the store). I told her that I've collected alot of orders at the store and I always get a plastic bag to put the package in. She still had the nerve to talk back and still refused to give me a bag until I told her i won't leave without a bag. She then asked her manager Brandon who said \just give the customer a bag". She just threw the bag at me and I had to pack the items myself. <br> <br> Firstly she was extremely rude and has no clue about customer service because any store assistant should know a customer is always right. I've never had any problems at the store. What she did is not acceptable. I didn't expect to receive such horrible service."""
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.
Many Thanks
Mr Price
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature. We are investigating this matter and will be getting back to you ASAP.
Many Thanks
Mr Price
