Bad Attitude

I have previously made payment arrangements with your company due to me being on maternity leave, I advised that I would be a slow payer. I advised the call center agent that I could afford to pay R300 and once back at work , I would square up my account again . Every month I would receive a call , having to explain myself all over again. I didnt appreciate the service /attitude I received from your agents(unfortunately didnt get the name). One of the agents I dealt with spoke over my voice every time I tried to explain. I have been ignoring further calls from your call center as I refuse to have to explain myself after making payment arrangements. I returmed back to work April 20th, of which I only received my basic salary again end of May. I now receive threatening sms from your team advising I will be handed over to tracing. I have been making payment every month, might not been able to make the installment but I made a payment. I dont feel the service I received was excellent at all.