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chanelle.abrahams chanelle.abrahams

1 reviews | Active since Jul 2016

27 Mar 2018, 19:30

Babies in trollies not allowed at Mr.Price Kids store Vangate Mall

It is disgusting how sales assistants treat customers; me and my mother went into the mr.price kids today to go and purchase my sons winter clothes we were rudely told by Chandray that we cannot enter the store with a trolley, she could clearly see theres a c****at in the trolley with a baby in, we asked her whether we shud leave the baby outside of the shop while we shopping she had an attitude about it when she was asked if she would leave her 6 week old baby in the trolley outside of the shop? She said she doesnt have kids in a very rude manner....she basically made as if the store doesnt need customers...i especially took my toddler to his nanny so that i can go and shop for him...and thawt it would be better if i just take the baby with but we were basically put out of the store...and I simply walked across the road to another Mr.Price store to purchase items for myself and the security made an exeption because there was a baby in the trolley all she did was just check the car seat before we entered and after...is this the kind of ****ty service loyal customers deserve.. The staff has no customer service at all...if Chandray doesnt like the field she works in she should change careers because she has no way of talking to customers at all...she knows that we always shopping at the store...

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Replies (1)
Mr Price
Mr Price's reply04 Apr 2018, 15:53
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price