SO
Shay-Leigh Oosthuizen

1 reviews | Active since Nov 2015

23 Nov 2015, 16:22

Awesome Service

Yesterday i bought a 2 x pair of black work plants at the Cradlestone mall, only to realize on my way to work this morning that one of the pants had a massive hole in them due to it being stitched wrong. I had no way of going home to change and work to far from Cradlestone to make it before the store closes, so i contacted the Customer Care and the very friendly agent assisted me with a exchange at a different Mr Price closer to my location. When i arrived at MRP Morning Glen Rosa the manger was already informed about my situation and replaced my pants without hassle. I was in the shop for no more than 10mins - thank you very much for the amazing service given. i continued my day breeze free :)

0
Replies (1)
Mr Price
Mr Price's reply24 Nov 2015, 14:05
Official
Hello Shay33,

We are thrilled to hear that the service you received is something you believe needed to be voiced. When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to Management

such feedback encourages Our staff to continue meeting our customer's expectations

Many Thanks
Mr Price