JB
Jolene B

1 reviews | Active since Aug 2015

19 Nov 2015, 06:22

Attitude and no customer help

Good day. I want to know what is happening with Mrp.... your lydenburg branch needs a \secret visitor"to see the way they are. I went yeaterday to buy a bra only to be told with a mouth full of chappies...\""we dont recieve bra bigger than 36\"" snaped her chappie and left. Her name badge was turned inward so no name could be seen. And secondly what happened to the bigger clothes section. They tell me there is no more and if i want something then I Must phone head office... why should i phone?? Is it not supposed to be the manager or stock controller? I have shopped my whole life long with Mr Price but its become a rasist organization now. They happy to help their kind but we get treated like *******. Not fair really!"""

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Replies (1)
Mr Price
Mr Price's reply19 Nov 2015, 08:31
Official
Hello Jobar123,

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards
Mr Price Home