MA
Melissa A
1 reviews | Active since Feb 2017
31 Aug 2023, 09:14
ATROCIOUS SERVICE FROM THIS SORRY EXCUSE OF AN ESTABLISHMENT!!!!!
I have been having to follow up with them for weeks now to get an answer that is truthful!! I have been trying to get information from them regarding an order of mine but was never delivered! I am always told "someone will contact you tomorrow," "we have escalated your claim." I continually receive no response. As the client I am now being forced to follow up with them instead of them contact me. I do not understand how customer service can be this putrid!
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Replies (2)
Mr Price's replyOfficial
31 Aug 2023, 14:05Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks
Mr Price
Mr Price's reply31 Aug 2023, 14:05
Official
Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks
Mr Price
MA
Melissa A's updateReviewer Update
31 Aug 2023, 14:42Good day, thank you for replying to my review. I appreciate the time you took to write this response, but I honestly have no faith in your services anymore. I have been told that I will be contacted for the better part of two weeks after I had to follow up with you on a number of occasions. I know in terms of your customers and the foot traffic you receive that I am but a single drop in the ocean but this is not a way to treat your clients at all.
MA
Melissa A's update31 Aug 2023, 14:42
Reviewer Update
Good day, thank you for replying to my review. I appreciate the time you took to write this response, but I honestly have no faith in your services anymore. I have been told that I will be contacted for the better part of two weeks after I had to follow up with you on a number of occasions. I know in terms of your customers and the foot traffic you receive that I am but a single drop in the ocean but this is not a way to treat your clients at all.