RW
Roz W
1 reviews | Active since Dec 2018
29 Aug 2024, 11:49
Atrocious customer Service
I've been posting over the years about Mr Price Greenacres' atrocious customer service and disrespect from staff to their clients. I actually stopped shopping there. Unfortunately they only have the items in stock in tjis store now and I am forced to deal eith them again I am on the line now for 30 min wirh mot as much as can I call you back. They ate looking for 3 items. Unlike the other branches, they deem this behaviour okay instead of just looking for items on their system like other branches....unacceptable service
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Replies (4)0
Replies (4)
Mr Price's replyOfficial
29 Aug 2024, 12:51Hi Roz
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Greenacres Mr Price will be in contact with you shortly.
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Greenacres Mr Price will be in contact with you shortly.
Kind Regards
Mr Price
Mr Price
Mr Price's reply29 Aug 2024, 12:51
Official
Hi Roz
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Greenacres Mr Price will be in contact with you shortly.
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Greenacres Mr Price will be in contact with you shortly.
Kind Regards
Mr Price
Mr Price
RW
Roz W's updateReviewer Update
29 Aug 2024, 12:52Thank you
RW
Roz W's update29 Aug 2024, 12:52
Reviewer Update
Thank you
RW
Roz W's updateReviewer Update
29 Aug 2024, 14:21I would like to thank the Area Managaer, Sharon, who contacted me and for her speedy and professional response in this regard. Thank you
RW
Roz W's update29 Aug 2024, 14:21
Reviewer Update
I would like to thank the Area Managaer, Sharon, who contacted me and for her speedy and professional response in this regard. Thank you
Mr Price's replyOfficial
07 Feb 2025, 18:08Good day
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
Mr Price's reply07 Feb 2025, 18:08
Official
Good day
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price
I trust you are well.
Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.
Kind Regards
Mr Price