Appalling Service from Mr Price

My Mr Price account was **********ly used in June. It took two months of constant emails and calls by myself for Mr Price resolve the issue and write off the debt. However by that time they had already handed me over to the Credit Bureau, whereas when lodged the ***** case with them I was told not to pay my account until the issue is resolved.

This issue was resolved a month ago. When I forwarded the document to the Bureau showing that the account had been cleared and asking for that listing to be removed I was told that Mr Price must be the one to send that information.

Attempts to request this from Mr Price via numerous emails and calls has been unsuccessful. My emails are ignored and the accounts department cannot give me answers.

This listing is reflecting badly on my credit status to a point that I was declined a home loan because of this.

I find it very appalling that Mr Price ignores it's customers in such a way. I even have the names of the individuals who I was emailing and they did not respond to me.

Their service is appalling.