APPALLING SERVICE!!

Mr Price must invest money in getting their staff training on good phone and client etiquette! Staff is rude and never know how to professionally respond on the phone. I called as I paid my acc on the 25th and to date account has not been updated yet they will call about being in arrears! Hlakanipho lady from accounts/mr price money plain told me “MIGHT be a technical issue, call us again on Monday/Tuesday”?? Why don’t you call me as I did my part and paid now I have to call you to do your job and allocate my money??? The WhatsApp chat they created is the worst , as soon as you are directed to customer service and chat to the likes of Phumelelo and Chinelle all you get is “send an email to” which they know won’t be attended to! Ridiculously the worst service