Annoyed to the core!

<p>On Saturday, the 13th of May 2017, I made an online order for a pair of jeans and some boots. I got pre-occupied and forgot to make payment. On Wednesday, I went on to my Mr Price profile and realised that my order was still there; it hadn't been cancelled. So I took that opportunity and immediately mafe an EFT payment. I decided I would check the next day to see if my order status had been processed/ changed. When I checked the next day, the status of my order remained "Awaiting Payment." So I decided to make a query via their Facebook page because it had seemed that they responded timeously to the queries there. I indeed posted and the person running the page referred me to their help email; I was told to send Proof of Payment to the said email address aso they could link the payment to my order. I did likewise, and I am appalled to say that days later, my status still says "Awaiting Payment." Their call centre has been of no help, and my follow up query on the page has since been deliberately ignored. If the order has been cancelled, I would kindly like them to return the amount I paid out. If it is their system that is problematic, I suggest they do something about it. I WOULD LIKE AN ORDER CONFIRMATION OR MY MONEY BAC**** I have attached a screenshot of the payment made. </p> <p>My order number is ********** 19918</p>