1 reviews | Active since Dec 2016

09 May 2018, 14:54

Annoyed first time mom

I am utterly disgusted with this company never in my life have I ever had to deal with people that doesn’t care about your life situation. If you signed a contract we don’t care if you are homeless, jobless, had a baby, we just care about getting every last cent out of you that you owe us!!!!

I know my account has been in arrears for seven months but 4 of those months I have been on maternity leave receiving only half of my salary and nothing from UIF, so excuse me for only making sure that I pay my car because God forbid if something happens to my child at least I have a car to take him to the hospital/ doctor. I have made arrangements to pay less money than my installment bit never was I advised that my installment was any amount if I go onto my account the installment is the full amount and like I explained countless times I CANT PAY and then told you have to give us an amount. Where do you want me to get money all the other creditors that I ow doesn’t have a problem with the fact that I am on maternity leave and that I can’t pay at the moment you are the only one I am struggling with. I receive countless threatening messages, phone calls emails but that is not going to let money fall out of a tree. I don’t know what you want me to do please give me a solution because I don’t have one.

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Replies (1)
Mr Price
Mr Price's reply11 May 2018, 10:35
Official

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price