NM
Noxolo M

1 reviews | Active since Mar 2022

06 Nov 2023, 11:06

Angry

I was at Mr Price Atlasville mall yesterday to buy a few items so the service was slow at the tills the was only 1 cashier than I asked them to keep the items I had so because I was in a hurry I'll come and fetch them at 13:00 because they were closing at 14:00. I went to fetch my stuff at 13:20 and they said they removed my clothes because I was late which means I had to come back at exact 13:00 okey I had no problem I went back at the ails to check the sizes I had and they called me saying another girl was holding them, she gave them to me I went to the tills the cashier asked if I was angry I said yes I'm angry but it's fine than she laughed and called a girl called Suraya to come give me change because I was buying with cash I guess it was Suraya's till they talked trash about me while I was standing there and laughing mind you the manager was just standing there didn't say a thing these 2 girls went on talking bad about me and this Suraya girl said when I was going out "I should have given her ripped money" and I was like wow!! The service is really bad that side I'm very angry. And for the fact that the Manager was also there but she didn't say a thing that alone says alot about that staff and if nothing is done about this matter I'll take it further

0
Replies (1)
Mr Price
Mr Price's reply07 Nov 2023, 12:15
Official
HI Noxolo Mdluli 
 Thank you for taking the time to bring this matter to our attention. We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter. 

Your post will be sent off to the Area  Manager for Atlasville mall  and you will receive personal feedback shortly. 

Warm Regards, 

Mr Price