DM
Dorothy M

1 reviews | Active since Sept 2011

16 May 2015, 16:01

Amazing service

I went to purchase clothing at MrP and i had lost my account card, i was told i cant use my drivers license which was all i had to show. Tlaki was kind enough to go the extra mile for me, she called her headoffice and had me a new card issued on the spot with the help of Simphiwe. They were both very patient with my situation and very polite about it. Its been a long time since i received such amazing service. I would like MrP management to know they have the best team working at the Clearwater branch. Ive never felt this important for a mistake caused by me.I am grateful and appreciate the amazing support.

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Replies (1)
Mr Price
Mr Price's reply18 May 2015, 09:25
Official
Hello bao*****te,

We are delighted to hear that you have received such commendable service from our staff. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that Tlaki and Simphiwe's service does not go unnoticed. A copy of your compliment will be forwarded to Tlaki and Simphiwe's direct manager for further recognition.

Many Thanks
Mr Price