All Round Incompetence

<p>I ordered a few items on 26 November (order no: ********** 08830) and expected delivery by Wednesday 30 November I was obviously very upset about this. I had a back and forth on the phone with many people via phone and email. I spoke to a lady called Sandy on 30 November who advised that my order was only released to the courier on that day, she refused to put me through to a manager saying they are in meetings, and promised to get a manager to call me back which obviously never happened (I have the recorded phone call). I then decidced to get in touch via email again and was in contact with a guy called Ashley Janneker who added insult to injury by advising me that one of the items I ordered is now out stock as a direct result of Mr Price's incompetence despite the fact that I received multiple notifications advising that all items have been shipped. Lo and behold when the items arrived earlier this week 1 item was missing depsite the fact that it was confirmed as shipped. I asked Ashley to get a manager to call me and once again the request was refused. He was very arrogant in his response by indirectly threatening to cancel my order. I asked him one more time to get a manager to call me and 2 days later I still haven't received a response from him or a manager. I want the 1 item that was missing from order or else I will report Mr Price to the Consumer Protection Commission. I don't want to speak to your ill-equipped customer service agents, I want to speak to a manager.</p>