LZ
Lindiwe Z
1 reviews | Active since Dec 2018
16 Dec 2018, 09:21
Airtime *****
Someone bought R300 airtime on my account when I ask Mr Price how did that happen? and they must give me the cellphone number that bought airtime because according to their rules only a cellphone number linked to the account can buy airtime they say they cannot see the number I must go to the police station to make affidavit that I didn't buy the airtime. I refuse to do that they sold the airtime to that cellphone number they must investigate how it happened and reverse the debt from my account. The culprit must be exposed I will not go to the police station every time this happens that cost money and time.
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Replies (2)0
Replies (2)
Mr Price's replyOfficial
18 Dec 2018, 17:38Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Accounts department Team Leader, who will handle this matter personally with you.
Many Thanks
Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Accounts department Team Leader, who will handle this matter personally with you.
Many Thanks
Mr Price
Mr Price's reply18 Dec 2018, 17:38
Official
Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Accounts department Team Leader, who will handle this matter personally with you.
Many Thanks
Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Accounts department Team Leader, who will handle this matter personally with you.
Many Thanks
Mr Price
Mr Price's replyOfficial
19 Dec 2018, 15:41Good day Miss B Zwane Trust that you are well. Kindly note that the ***** department is in receipt of your email disputing the airtime purchases on your Mr Price account. Please note that the dispute is currently under investigation and the outcome of our investigations will be provided to you via email or telephone within the next few days. Should you require further information please feel free to contact Rakhee via *** or via the above email address. Thank You. Regards Rakhee
Mr Price's reply19 Dec 2018, 15:41
Official
Good day Miss B Zwane Trust that you are well. Kindly note that the ***** department is in receipt of your email disputing the airtime purchases on your Mr Price account. Please note that the dispute is currently under investigation and the outcome of our investigations will be provided to you via email or telephone within the next few days. Should you require further information please feel free to contact Rakhee via *** or via the above email address. Thank You. Regards Rakhee