Adding insurance without consent

<p>I recently paid off my account and the next mont i received an sms saying i owe MRP R60 . I enquired about the amount through customer service and they informed me about an insurance that is on my account which i never gave consent. I dont even recall that i even gave them authority to add an insurance so i would like to get the audio where i said "YES" for this service or request a full refund for the time Mrp was billing me or ill take it further via SAPS as they are *****ing my money.</p>