LL
Lindelani L

1 reviews | Active since Jan 2024

17 Jan 2024, 22:21

Accused of theft by Mr price employees

I've had a bad experience with Mr Price Bridgecity branch. Mr T Biyela who was working as the security on the 13th Jan 2024 around 12:54. Approached me in front of other customers in a very embarrassing manner. Pointing at the shoes I was wearing shouting that he demands a proof of payment. When I tried to explain to them that the shoes were bought to days ago he continued shouting that he doesn't care when the shoes were bought but demands a proof of payment. I fortunately found the emailed slip on my phone and proved my innocent .I'm still traumatized by that experience. I can't help but wonder what would happen to me if didn't find that slip. PAM the Manager who was working on that day tried to calm the situation but I was not satisfied at all after the embarrassing moments .

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Replies (1)
Mr Price
Mr Price's reply18 Jan 2024, 12:30
Official
 
Good Day Lindelani Lindo 

I trust you are well,  

Please accept our apologies for the above incident. 

Your post will be sent off to the Area Manager for Bridge city and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks 

Mr Price