NH
Nhlanhla H

1 reviews | Active since Oct 2016

04 Oct 2016, 15:16

Accused of theft

<p>On the 22/09/2016 I was accused by staff members and security guard of Mr Price for *****ing a backpack. I told them I didnt buy the bag in their store but bought it at JAM store which they didnt believe me embarassed me infront of other customers. Most embarassing was that they had to escort me to JAM store to make sure that I really bought the bag in their store. My question is? Is it my fault that Mr Price and JAM store sell the same merchandise and is it my fault that security didnt do their job when I entered the store to see that I had on me the same merchandise they have inside their store</p>

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Replies (2)
Mr Price
Mr Price's reply04 Oct 2016, 16:03
Official

Good day

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards

MRP

Mr Price
Mr Price's reply04 Oct 2016, 17:28
Official

Good day

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards

MRP