1 reviews | Active since Oct 2015
Accused of *****ing
i went to Mr price on broad street Durban, to buy a hat. i walked in wearing a black leather jacket which i bought at Mr Price on field street a month back, the jacket was still brand new and i still had the slip. i only went to the section on the ground floor and took the hat and went straight to the till point and paid and went to the security guard to do the normal bag search that they normally do, and he said the jacket i was wearing was ******. he pulled me to the side and told me to take it off and he checked it and said i removed the price and war it in the store, he told me they have counted jackets and one was missing and he said it was the one i was wearing, they said i must leave the jacket with them and bring the slip the following day as proof and everyone was staring at me like i was a ***** and when i came back the next day with proof they gave me back the jacket. with no apology. I am still hurt till this day and i still see that security guard he still works there and the manager is still there.
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
I have never even receive any call
I have never even receive any call
