accusation

Good day<br> A cashier at your Claremont branch accused me of tampering with a pair of shoes that I returned because it was damaged. <br> I ask her why do you need authorised if the shoe is damaged she looked at me and said she don't know if I tampered with the shoe so she needs to speak to her manager.<br> I felt so hurt and embarrassed I felt dishonest the people standing next to me looked at me so funny I couldn't wait to leave that store without asking for her manager I have never felt so belittled in my life.<br> I await to hear from someone with a high authority soon who else I will take it further for false accusation.