DP
Dominique P

1 reviews | Active since May 2022

10 May 2022, 16:15

Accounts is a waste of money

Good day. I opened a Mr price account last year and got R400 credit at first ,so I took clothes on credit that was R370. The same day Mr Price called me about insurance and policies and i took it out thinking it was a good idea and it didn't sound expensive. The first month I paid R260 and after paying that my slip says I don't get credit , the next month i paid another R260 and still no credit. i didn't want to pay anymore because i was unhappy, I wanted to close the insurance and policies, but every saterday they would say i must come during the week. During the week i go in my lunch that's the only time i have off, than they would say the person working with accounts is on lunch. I never claimed any insurance or policies and that is why I don't feel like paying that anymore I already paid them R520 while I only took stuff of R370. They hand me over to a lawyer, but I refused to pay for things i didn't use i work too hard for my money. I have other clothing accounts like Truworths ,Rage and Identity. If i was a bad payer than my other accounts would have been behind with payments also and that shops are more expensive than Mr Price, but I pay my other accounts with a smile because I know what i pay for

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Replies (1)
Mr Price
Mr Price's reply22 Jun 2022, 17:15
Official
 
Good Day 

Trust you well 

We sincerely apologize for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks 

Mr Price