EZ
Eben Z

1 reviews | Active since Dec 2017

14 Dec 2017, 19:11

Accounts calling everyday and charging for it

My wife has been contacted everyday from mr prices accounts department to pay her account even after payment was made they still call 4 to 5 times a day. When they call no one on the other side speakes and puts the phone down but yet are charging her for the calls. This is a money making scheme from them!!

0
Replies (2)
Mr Price
Mr Price's reply15 Dec 2017, 10:44
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price

Mr Price
Mr Price's reply28 Dec 2017, 14:06
Official

Good Day Mrs Van Zyl

As per our telephone conversation this query is now resolved.

Kind Regards

MRP