1 reviews | Active since May 2017
Account Still Not Closed as Requested, verbally and written.
I have asked for Mr Price to close my account and all insurance policies related to my account Immediately. This happened verbally 3 weeks ago and I also then spoke to consultants online and on mail and still my account is not cancelled. I have it in writing and I also verbally cancelled my account but seems they just don't care... I have a right to cancel my account. I have paid my account fully and still get a statement to tell me I have to Pay R450 WHY? I have no Debt on the account and my insurance with you is only worth +/- R70 ???? Pathetic!! You are not allowed to keep my account open if it is fully paid and I have asked you to cancel it completely. I will now throw away the card in small shreds and you can shove it.
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Good Day Miss Visser.
Please note we have received your complaint and noted its content.
Your account has been closed immediately as per your request.
A letter of closure has been emailed to you as well.
Kind Regards
Good Day Miss Visser.
Please note we have received your complaint and noted its content.
Your account has been closed immediately as per your request.
A letter of closure has been emailed to you as well.
Kind Regards