MS
Monica S

1 reviews | Active since May 2011

03 Nov 2015, 12:00

Account payment not reflecting

I went into the MRP home store in Rosebank yesterday. I used my credit card to pay the monthly installment due on my MRP Money account. I then wanted to use the money I just paid into the account to make a purchase. However the payment I had just made, did not reflect in my MRP account. <br> <br> I was very disappointed with this. I often pay my accounts at other retailers and the credit card payments reflect on the retail account immediately. Why is this not the case with MRP? I was told I would have to wait 24 hours for my credit card payment to reflect. Needless to say I ended up leaving the store without purchasing anything so you lost out on a sale too.

0
Replies (1)
Mr Price
Mr Price's reply03 Nov 2015, 13:36
Official
Hello msabbioni,

You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.


Warm Regards

Mr Price