Account Issues
<p>In Jan 2016, I asked that my Polices be cancelled on my Mr Price account, since nothing was done i went into Cape Gate Store April 4th 2016. i changed my surname and cancelled my policies. Nothing happed until Junes when i called Mr Price and then they had to refax the page in where i cancelled, however you guys recieved my change of surname paper just fine! today 12th September i get a sms stating you will hand me over as i R1100 due. Which if you go look at my account is all just policies that needed to be cancelled since April!!!!! I called your your call centre and as usual they can not help me, and try to transfer me to your insurance department that doesnt answer calls!!!! I want my name and account cleared or else i will be taking this legaly futher!!!!!!!!!!!!!!!</p>
Good day
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
Mr Price
Good day
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
Mr Price
