Account extra's cancellations not done, and terrible customer service

<p>After I realized that i was being billed for and extra option on my account (which I did not accept when offered) sent multiple support emails online to Mr Price, but got nothing back. Phoned them more than a month ago and the lady said she will do the cancellation of the extra plan on my account and will send me the recording of when and if the plan was accepeted by me.. It's been more than a month and i got billed AGAIN for this service and received NO feedback from MR Price!</p>