ABYSMAL SERVICE - 1 STAR BC THERE IS NO - RATING

CAN SOMEONE PLEASE HELP ME WITH MY ACCOUNT?

SINCE I OPENED MY ACCOUNT IN MAY, IT HAS BEEN A STRUGGLE TO GET ANY SUPPORT REGARDING MY ACCOUNT. NO VOUCHERS, NO STATEMENTS, NO CUSTOMER SERVICE, NO NOTHING.

I HAVE EMAILED, CALLED, TWEETED, GONE TO STORES, BEEN LEFT ON HOLD INDEFINITELY, REQUESTED CALL BACKS, CONTACTED SUPERVISORS, TAKEN DOWN REFERENCE NUMBERS, AND NO ONE AT THIS COMPANY SEEMS TO BE INTERESTED IN DOING THEIR JOBS. AT THIS LITERAL MOMENT, I HAVE BEEN ON HOLD FOR 58:18 AFTER YOUR CALL CENTER EMPLOYEE RESHAY PUT ME ON HOLD. PLEASE REST ASSURED THAT I HAVE TIME TODAY AND I WILL BE ON HOLD INDEFINITELY TO PROVE HOW ABSOLUTELY PATHETIC YOUR SERVICE IS.

DESPITE ALL OF THIS, I’VE BEEN TRYING TO PAY MY ACCOUNT SINCE THE 1ST, BUT YOUR APP WAS DOWN FOR MAINTENANCE, AND NOW THAT IT’S UP AGAIN, THE OPTION TO PAY USING A CARD IS NOT WORKING, SO NOW IM GETTING NOTIFICATIONS THAT YOU’VE CONTACTED THE CREDIT BUREAU BECAUSE I HAVE DEFAULTED ON MY ACCOUNT??????????

WHAT DOES A PERSON HAVE TO DO TO GET YOUR ****** ATTENTION?? SHOULD I TAKE TIME OFF FROM WORK DRIVE FROM MIDRAND TO YOUR HEAD OFFICE IN DURBAN??????????????