1 reviews | Active since Mar 2017

01 Mar 2017, 15:42

Absolutely Ridiculous Service

<p>I cannot believe the terrible service you get at Mr Price in Kollonade. </p> <p> </p> <p>1. First of all I have been in that Mr Price about 6 times where peoples cellphones got ******. I dont understand how it's the only store in the mall that this happens in so much.</p> <p>2. The mens fitting room has been closed for more than a year. Which means the men have to use the ladies room which causes very long lines.</p> <p>3. The men that work there always make me feel harrased and uncomfortable.</p> <p>A few days ago I was standing in the fitting room. The guy that gives you a number, was talking to another guy that works there about me in his own language that I dont understand. They were constantly looking at me and making remarks.</p> <p>When I was in the store today, another guy that works there was looking at me the whole time and also made comments to a guy that works there in their own language. </p> <p>4. The women that work at the fitting rooms look like they want to cry/die about the fact that they have to help you. The are extremely rude and even ignore you when you greet them or say thank you.</p> <p> </p>

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Replies (1)
Mr Price
Mr Price's reply02 Mar 2017, 16:17
Official

Good Day

We do apologise for the disappointing shopping experience out in Kollonade, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.

This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.

Please stand by for personal feedback

Warm Regards

Mr Price