kK
karin K

1 reviews | Active since Nov 2016

04 Jan 2019, 18:09

Absolutely REVOLTING service!!!

Absolutely REVOLTING service!!!

I received a notification yesterday and today that my order was ready to be collected @ your Northmead Branch.

Today I went to collect...... Only to stand in a queue and once I got to the front I was asked with the most disgusting attitude what I wanted.

How did she assist the people infront of me????

When I told this cashier that I had come to collect my order then I was informed that you were offline!!!?????

I had told her I already paid for the order and her words were "it doesn't matter". She had a disgusting attitude and was acted like she was doing me a favour! She should really not be "assisting" customers!

I asked when you would be back online and she couldn't answer.....she didn't ask..... She wasn't trying to be nice about it. AND no one can call me to let me know when I can pick up my PAID for order??

Order # ********** 43395

TRIED to collect @ 16:20

Horrifed! Seriously!

0
Replies (3)
Mr Price
Mr Price's reply05 Jan 2019, 10:31
Official
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by the store area manager, who will handle this matter personally with you. 

Many Thanks 

Mr Price 

kK
karin K's update10 Jan 2019, 19:59
Reviewer Update
It has been 5 days already and no one has even bothered to contact me yet
Mr Price
Mr Price's reply11 Jan 2019, 11:33
Official
Good Day 

Trust you well 

That's really not good at all. Please accept our sincerest apologies.

You will receive feedback shortly.

Kind Regards,

MR Price