RL
Ruqaiyah L

1 reviews | Active since Nov 2020

08 Mar 2021, 10:40

Absolutely pathetic customer service!!!

Once again I use this platform to complain about the very unprofessional Mr Price whatsapp line! what a way to service your customers! pathetic if you ask me. Has the agents been on training? doesn't feel like it. They NEVER NEVER resolve queries according to the customers satisfaction. Quick to close the calls and take FOREVER to respond! disgusted with this service received on multiple occasions!!!! Who manages this line as I'm not getting any response from them either. no apologies.... I wouldn't even rate the line a start as that one is way too much!

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Replies (1)
Mr Price
Mr Price's reply10 Mar 2021, 14:05
Official
 
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our online team leaders, who will handle this matter personally with you. 

Many Thanks 

Mr Price