ABSOLUTELY ANNOYING SERVICES

<p>I placed an order with Mr Price for a garment which did not pull through because of the order no not being entered correctly. I asked MRP for a refund via EFT which is how the order was initially paid for. They requested a bank statement ect which i provided. On the 09/03/2017, a CASH deposit was made at a Nedbank Branch without my consultation. Of the deposit of R115-00, the bank charges totalled R13.80. </p> <p> </p> <p>This is totally unfair, MRP!!!!!! YOU actually owe me R13.80. </p> <p> </p> <p>Had u made the effort to contact me & advise of the above, i would have preferred collecting the cash from a branch closest to me rather than a CASH deposit which attracted unnecessary fees. I do not prefer this type of banking & therefore do internet banking.</p> <p> </p> <p>I emailed your customer desk & am still waiting for a response from you. It is embarrassing that a huge retail giant such as urself does not take proper care of ur clients & treat them with the respect they deserve. </p> <p> </p> <p>I want a response with regards to this query. Had the tables been turned & i did not have R13.80, would you have still allowed me to make my purchase??????</p> <p> </p> <p>Had ur Customer Care took the time to follow up & efficiently close this query, there would have been no need for Hellopeter.com.</p>