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Dear Mr Price On 23 July there were 5 *****ent purchases made ln my account. The total value was R9207. I immediately reported the matter to your ***** department together with all the relevant documentation. However my concern is that i am not receiving any updates on this matter even when i request a update. Today on 8 September 2024 i requested a update again. All i get is a automated response saying that the investigation can take anything berween 30 and 60 days. I know that the 60 days had not lapse yet but to get no updates us not very professional.Today i checked on whatts up my payment due and it shows an amount of R1510 which include these *****ent purchases. I am feeling so overwhelmed due this matter but to receive no updates on this matter is making thing even worse for me. I have send all documents to your ***** department.