MK
Mika K

1 reviews | Active since Oct 2017

07 Oct 2017, 15:53

A Service Worthy of Compliments

I would like to complement the staff of Mr Price store at Brits Mall. As someone who uses this service a lot, mostly to complain I felt I needed to also acknowledge good service when I receive one. I stopped shopping at the store a while back due to its chaotic state as far as packing was concerned. It was so hard to find what I wanted and the staff was never helpful. However last week I accompanied my friends who obviously where not dissuaded by my past experience with the store. My jaw dropped when I saw the new transformation, the store I knew was no longer there, in its place was a neat, organised and customer-friendly place. Although I was never going to buy anything, I could not resist the urge to try on a nice t-shirt that caught my eye. I asked to see the manager to complement her on the makeover. Keep it up.. this is what I call exceptional customer service.

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Replies (1)
Mr Price
Mr Price's reply07 Oct 2017, 15:59
Official

Thank you for your positive feedback. We will ensure that this is brought to the attention of the management.

Kind Regards

Mr Price