*****

I recently made a purchase on my account and 3 days later received an email stating that my funeral cover is now active, I gave no instruction to do so after emailing customer care, A Prashanthan Parumnandtha emailed and said customer service will respond, This morning I received an sms stating the policy has been cancelled.

WHO GAVE THE AUTHORITY TO OPEN UP THE POLICY IN THE FIRST PLACE? I requested the recording and or written consent from MR Price.

This is *****, my next step will be with ombudsman.