AS
Alastair S
1 reviews | Active since Apr 2016
15 Apr 2016, 21:43
6 shrinking shirts
I recently joined a volunteer building program in which me and my wife volunteer 48 hours a week to on a permanent basis. I recently purchased 6 new oak ridge golf shirts from mr price for use on the construction site. The shirts fitted amazingly well in store and I was very happy with them. However after cold washing them ( I only have cold connected to the machine) all 6 shirts have shunk to the point where they are unwearable! Since I don't work secularly this waste of money is completely unafforadable for me. I would really appreciate it if this could be resolved
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Replies (1)Mr Price's replyOfficial
16 Apr 2016, 15:55Hello Alastairstu,
Please accept our sincerest apologies regarding the quality of the items you have received, We truly understand your frustration, we thank you for bringing this to our attention your complaint has been escalated to our Quality Auditors as this is one of our greatest concerns and our quality team is working on this as high priority to improve our quality as well as great value for money. Please could we ask you to return the items to your closest store for an exchange or refund.
Thanks
Mr Price
Please accept our sincerest apologies regarding the quality of the items you have received, We truly understand your frustration, we thank you for bringing this to our attention your complaint has been escalated to our Quality Auditors as this is one of our greatest concerns and our quality team is working on this as high priority to improve our quality as well as great value for money. Please could we ask you to return the items to your closest store for an exchange or refund.
Thanks
Mr Price
Mr Price's reply16 Apr 2016, 15:55
Official
Hello Alastairstu,
Please accept our sincerest apologies regarding the quality of the items you have received, We truly understand your frustration, we thank you for bringing this to our attention your complaint has been escalated to our Quality Auditors as this is one of our greatest concerns and our quality team is working on this as high priority to improve our quality as well as great value for money. Please could we ask you to return the items to your closest store for an exchange or refund.
Thanks
Mr Price
Please accept our sincerest apologies regarding the quality of the items you have received, We truly understand your frustration, we thank you for bringing this to our attention your complaint has been escalated to our Quality Auditors as this is one of our greatest concerns and our quality team is working on this as high priority to improve our quality as well as great value for money. Please could we ask you to return the items to your closest store for an exchange or refund.
Thanks
Mr Price
