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I have had an account at Mr Price for over 2years but I have never experienced what I'm going through now. I make sure that my account is paid on time. December I went to one of the stores at Festival Mall to purchase clothes for my children and to my surprise I was told that I don't have credit, to think that I had a payment in November at Festival Mall, when I requested for the recipient to see who was assisting with the payment I was told they can not print out the receipt and they will do invistigations and I'll be updated after 6 months. I am disappointed and need assistance with this matter from Mr Price. I have always been a loyal customer but if this is how customers should be treated then I don't know