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I placed an order on Monday evening and paid for it right away. I selected your priciest delivery option, which stated my goods would be delivered in 1 to 3 days. When I logged on today to track my order, it shows as being on hold. I sent an email asking why, only to receive no response. I then called your customer services and probably had to deal with the most arrogant individual, who treated me as if he's doing me a favour. My order is on hold because one of the items is not in stock. Why, in 3 days, have I not been advised? The item is paid for. I was then told that there is a message on the checkout page of the website, which informs shoppers that there is a delay in deliveries. I checked while I still had him on the phone, and there is no such message. He then advised me that the message was taken down on Monday. I asked him, if I placed my order on Tuesday, how am I supposed to see a message that was removed the previous day? He put the phone down in my ear.

I want to know where my goods are? I want to know why I still haven't been informed that one item is out of stock, and where is my money? Since the message of delayed deliveries is not on the website, why haven't I received my goods within the time frame that I've paid for?

Mr Price ... absolute *******!!!