1 reviews | Active since Aug 2016
*****
I received a voucher for R150 that expired 7 November 2023 I tried to use it in store at Clearwater on 6 November they told me they cannot use the voucher as they had system errors I tried to call the accounts department the entire day as I wanted to use the voucher there was no answer I tried to chat on the WhatsApp group and sent various emails as well s called the store all day today they tell me there is nothing they can do as the voucher is expired I tried to use it before the expiry date
this is ***** that I could not use a voucher that was given to me and I want the voucher to be sent to me or my account credited so I may use the voucher that was given to me with no problems I pay my account on time all the time and am rewarded with things I cannot use? this is *****
I trust you are well,
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price
I trust you are well,
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price
