PP
Pamela P

1 reviews | Active since Nov 2016

14 Jul 2017, 08:21

0 customer service

<p>I am rather appalled with the lack of service from the MrP call centre. I have been trying to cancel my Mr P insurance for the last 2weeks, collectively I have been waiting fur the next available agent for over an hour, and I am still waiting for a call back, via the call back option. As my account is freed, I don't see the need to keep paying the insurance every month, I was going to cancel the insurance and keep my account open, but now with the lack of service I have decided to close my account as well. But heaven knows how I will be able to do this as it seems there isn't any staff at their call centres!!! I'm really at my wits end!!! Come on MrP, show some service to your customers. </p>

0
Replies (1)
Mr Price
Mr Price's reply14 Jul 2017, 15:42
Official

Good day

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards