1 reviews | Active since Jul 2012
Mr.Plumb (Pty) Ltd. Worst Plumbing Company. Do NOT Use
I will not recommend this business' service to anyone. They came to replace my geyser in September 2023, their plumbers failed to reconnect the overflow pipe of my geyser correctly or sercuredly and this resulted in my bathroom being flooded.
I was unfortunately referred to these guys via Europ Assistance the insurer. Another company was sent out by insurance to fix the problem. When Mr.Plumb was instructed by Europ Assistance to come back to my house after I complained about their service, they disappointed me again by not providing me with feedback at all after their HR/Accounts Manager Kerry-Anne promised to resolve their their errors.
I've sent emails to Kerry-Anne Dunlop and she never responded again regarding damages etc. The unfortunate part is that my guarantee lies with this company but I'd rather just not deal with them at ALL. They are unprofessional and the plumbers inexperienced. The second team of plumbers sent out fiddled with my geyser's panel without my consent and I'm now left with an error beeping message popping up ALL THE TIME!
Your service is appalling.
