1 reviews | Active since Feb 2017

06 Feb 2017, 17:09

Poor service

<p>It is good to know that I am not the only customer unhappy with Mr Parkings service so surely there is indeed something lacking. They were late with the delivery of the car and were rude and I left it the first time. However, when the representative started shouting at me, that is where I draw the line. As corporate travellers we never check in luggage and from arriving to the terminal to arriving to the meeting spot takes only about 5-7min. I even reminded them the day before when I gave the same guy my car, I said I will be on time and even if I call when I arrive at the terminal, you still have to wait 15min to get your car. The started shouting at me! I rep**** he should show some respect and courtesy to the customer, upon which he became verbally aggressive. However, my colleague still used Mr Parking and they delivered the car at the airport with a flat tyre. A witness said they drove the car in with a flat tyre. They did not apologize or said anything.</p> <p>I changed supplier and now service is good, which goes to show that other companies can be on time without being verbally abusive. I will not be using their services again and would not recommend them either.</p> <p> </p>

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