Mr Parking leaves you stranded and Poor Attitude

Booked with Mr Parking for a departure on 5 October 2015 at 23:30 and arrive on 11 October 2015 at 01:00 in the morning. On departure, I was met by Stefaan who picked up my car as well as confirmed delivery of car as the time was an awkward one to interpret. He then wrote it down on his booking form as the office had captured the date as 10 October. Upon arrival, my wife, baby and I had returned at the stipulated 01:00. Stefaan said that when we are at passport control, we must contact him as his number is a 24/7 contact. Despite this, as well as the number advertised on the website, there was no answer. I had contacted the owner and there was no answer either. After about 15 calls to the owner as well as 29 calls to Stefaan and the office, the owner decided to switch off his phone. Left stranded at arrivals and being an odd time of the morning with a wife and child, we booked in to the City Lodge. In the morning, we received a call to enquire why we called so many times. I explained them the situation, but the owner says that according to them, 11 October 2015 01:00 means 12 October 2015. The owner is rude, unapologetic, and refused to pay for the accommodation. DON'T USE THEM!!!