IA
Ian A

1 reviews | Active since Nov 2014

28 Feb 2023, 13:44

Goods ****** from my car

About two weeks ago we used Mr Parking to collect our car from OR Tambo Airport Friday evening and collected it again Sunday evening. It was 2 days but they charged me 3 days explaining that they work on calendar days, which I accepted and paid them in full. I then saw my stuff is missing and lodge a formal complaint. Not only was my keyring damaged/broken but the following items were ****** from my vehicle: 1. Prescription Oakley sunglasses 2. Jumper cables 3. Red warning triangle 4. Container full of bubblegum and mints The estimate value of all the items is about R4000. I spoke to Kevin the Ops Manager who informed me that this is not how they operate and he will investigate the matter and give me feedback. That was nine days ago and I still haven't received any feedback. I will most certainly NOT recommend them, pay a bit more to people/business you can trust.

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Replies (1)
IA
Ian A's update14 Mar 2023, 15:36
Reviewer Update
After investigation, Mr. Parking refunded me R1000 for ****** goods from my car.
Thanks for your assistance and for making the burden less painful.